Responsible Gaming
StrikeZone is committed to providing a safe, fair, and responsible betting environment for all Alberta residents. Gambling should be entertaining — if it stops being fun, we have tools to help.
Need support right now? Call the Alberta Health Services Addictions Help Line at 1-866-332-2322. Confidential support is available 24 hours a day, 7 days a week. GameSense advisors are also available at many casinos throughout Alberta.
Your Responsible Gaming Tools
Deposit Limits
Set a daily, weekly, or monthly cap on how much you can deposit into your StrikeZone account. Limits can be lowered immediately and increased only after a mandatory cooling-off period.
Wager Limits
Restrict the total amount you can wager within a defined time window. Wager limits apply across all markets and cannot be overridden once set until the review period has elapsed.
Loss Limits
Define the maximum net loss you are willing to accept over any given period. If your losses reach the threshold you set, your account will be restricted from further wagering for that period.
Session Time Reminders
Receive on-screen reminders after a set amount of time spent on the platform. Time reminders help you stay aware of how long you have been betting and encourage regular breaks.
Cooling-Off Period
Take a short break from betting by activating a cooling-off period of 24 hours, 7 days, or 30 days. Your account will be restricted from deposits and wagering for the duration you choose.
Self-Exclusion
If gambling is causing harm, you can permanently or temporarily exclude yourself from StrikeZone. Self-excluded accounts are not targeted with marketing and cannot be reopened during the exclusion period.
Warning Signs of Problem Gambling
It may be time to reassess your gambling if you find yourself spending more than you can afford to lose, chasing losses, neglecting personal or professional responsibilities, borrowing money to gamble, or gambling to escape negative emotions.
If you recognize any of these signs in yourself or someone close to you, reach out to a support service or use the responsible gaming tools available in your StrikeZone account settings.
Protecting Minors
StrikeZone is strictly an 18+ platform. We verify age at registration and employ ongoing checks to detect underage access. Parents and guardians are encouraged to use parental control software to restrict access to gambling websites on shared devices.
If you suspect an underage individual has accessed this platform, contact our support team immediately. We take underage gambling extremely seriously and will act promptly to investigate and address any reported cases.
External Support Resources
Alberta Health Services Addictions Help Line: 1-866-332-2322 (24/7, free, confidential). GameSense Support Centre: gamesenseinfo.com. Gamblers Anonymous Alberta: gamblersanonymous.org. Centre for Addiction and Mental Health: camh.ca.
These services are free, confidential, and available to anyone affected by problem gambling — including family members and friends of those experiencing difficulties.