Frequently Asked Questions
StrikeZone is available exclusively to individuals who are 18
years of age or older and who are physically located within the
province of Alberta. Users outside Alberta are not permitted to
access betting features on this platform.
Click the "Sign Up" button in the top right corner of any page.
Complete the registration form with your personal details
including your name, date of birth, email address, and province.
You will need to confirm your email address before betting
features become active on your account.
Email confirmation is a required security step that verifies your
identity and protects your account. Betting features, promotional
claims, and account funding are only available after your email
address has been successfully confirmed.
StrikeZone supports three odds display formats: Decimal (e.g.
2.50), Fractional (e.g. 3/2), and American (e.g. +150). You can
change your preferred format at any time using the selector in the
header navigation bar.
StrikeZone covers a wide range of sports including NHL Hockey, NBA
Basketball, NFL Football, MLB Baseball, Soccer (EPL, La Liga, MLS
and more), Tennis, Golf, MMA, Boxing, Formula 1, Cricket, and
Cycling. Markets include match result, over/under totals,
handicap, player props, same game parlays, and more.
Click on any odds button on the sportsbook to add a selection to
your bet slip. The bet slip panel on the right side of the screen
shows your current selections. You can enter a stake amount and
review your potential return before submitting. On mobile, tap the
Bet Slip button at the bottom of the screen.
StrikeZone accepts Visa and Mastercard for deposits and
withdrawals. Additional payment options may be added in future.
Minimum and maximum deposit limits apply. All transactions are
processed through secure, encrypted payment systems.
Most promotions are automatically applied to eligible accounts.
Visit the Promotions page for full details on each active offer
including eligibility requirements, qualifying odds, wagering
terms, and expiry dates. Some promotions may require an opt-in
through your account settings.
StrikeZone provides a full suite of responsible gaming tools
including deposit limits, wager limits, loss limits, cooling-off
periods, session time reminders, and self-exclusion options. Visit
the Responsible Gaming page for full details and access to support
resources including the Alberta Health Services Addictions Help
Line at 1-866-332-2322.
Our support team is available via live chat, email, and telephone.
You can access support from the Help menu or by visiting the
Contact Us page. Response times may vary depending on volume, but
we aim to respond to all enquiries within 24 hours.